State Farm® Insurance Agent Justin Ray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nick Dollar DDS
April 14, 2026
"Justin and his team are always friendly, knowledgeable and great to work with. I highly recommend Justin and his team."
"Thanks, Nick! Always a pleasure doing business with you. "
Tim Melson
April 14, 2026
"Justin Ray and Allison Rains have been very helpful with my insurance needs. Very good product at a good price. I highly recommend them for all your insurance needs."
"Tim, it’s a pleasure having you as a client. Thanks for taking the time to leave a review. "
Preston Gardner
April 14, 2026
"Justin is phenomenal! It was my first time getting insurance and he made the process super easy and convenient, I can’t say enough great things!"
"Thanks, Preston! Appreciate your business and the review. "
Brack Watters
April 11, 2026
"Great customer service. Spent the time needed answering my questions and helping me get the help I needed. Justin Ray was very professional and experienced."
"Thanks for your business, Brack. Thanks for the 5 star review. "
Henry Billings
April 11, 2026
"Been a customer for years. Justin is always available to speak when I have questions. Recently filed a claim and got a brand new roof."
"Henry, thanks for trusting us with your insurance and thank you for the 5 star review."
Mayhem
April 9, 2026
"Siena is great! She is so personable and professional, she made the whole process feel so easy! Best insurance experience I've had!"
"Thank you for the kind words about Siena and the 5 star review!"
Teetotaler H
April 8, 2026
"Always room for improvement. I decided to stay with state farm although I was quoted about $20 less by another insurance company. I like the no nonsense. Ty"
"Thanks for the positive review. "
Jean Ford
April 8, 2026
"They denied my claim. First claim I ever made after paying monthly auto pays for years. They were flippant and rude and denied my claim for my roof. It was leaking, and I had to get it replaced. I would not use Justin Ray, State Farm. I got no service. I don’t think they showed any concern. Again I would not go with State Farm Justin Ray in Springdale AR. Lawyers are expensive."
"Hello, Ms. Wanda. I am very sorry your claim was denied. I truly wish they would have chosen to pay it. When you called to file this claim a year ago, I sent two separate roofers out to inspect your roof at no cost to you. Both of them said there was no damage. They also showed no record of hail/wind in Eureka Springs in the months leading up to your claim. When State Farm inspected it, they reached the same conclusion. As we discussed, these types of decisions aren’t up to me. If it were my choice, I would have happily given you a new roof. "
Mike Miller
February 3, 2026
"Justin has been very helpful with my account and everybody else that I've talked to"
"Thanks for the 5 star review Mike! We appreciate your business. "
Dr. Tammy Tucker
October 13, 2025
"Great experience. Justin has been my agent for at least 8 years. Responsiveness is amazing. I just call and it’s fine! Had my new insurance cards in less than 2 hours for my new car. 😇"
"Dr. Tammy, thank you so much for the 5 star review! It’s been a pleasure being your agents all these years. Thank you. "
Sean Cooper
August 21, 2025
"Excellent customer service. Knowledgeable, responsive communication, great rates, enjoyable to work with, helpful! I would highly recommend anyone do business with Justin Ray."
"Sean, thank you so much for the 5 star review. It’s a pleasure working with you!"
Travis Fink
August 21, 2025
"First rate agent because he's a first rate person. A man of integrity and character who will treat you right and take care of you in any way he can!"
"Travis, thank you for the kind words. So grateful to have your family as our client. "
Noelle Wright
July 1, 2025
"Justin was very helpful! He went above and beyond for us. Everyone in the office is extremely welcoming, and I felt like I was being heard and helped in a timely manner."
"Noelle, thank you for the kind words. "
Misty Herrel
June 30, 2025
"Fantastic customer service, AND!!!!! SAVED US $150 PER MONTH, PLUS GAVE US RENTERS INSURANCE! RUDE!! Justin Ray, horrible customer service! With every statement he made after my questions, he had an attitude and pointed out that I was late. Stuff happens and you can't always pay on time. But I ALWAYS pay my bill before cancellation!! He kept pointing out the fact of my late payment and I understood I was late, but his responses weren't making sense to me. To keep going on about it and continuing with attitude was uncalled for. I called him out and he kept being rude!! "What are you talking about?", he said with haste, after I said I was switching agencies. 0 stars."
"Misty, we are thrilled to have you as our client. Thank you so much for the 5 star review and kind words. "
sandy bradley
June 17, 2025
"We've been with State Farm for 6 yrs. They are super nice and fair priced."
"Sandy, thank you for taking the time to leave us a 5 star review! We are so grateful to have you as our client. "
Jeff Ash
June 10, 2025
"Very grateful for Justin and his team."
"Thanks for the kind words and the 5 star review!"
Catherine Harrison
May 16, 2025
"I have always been grateful for Justin's help with all my insurance needs, especially when I moved to Arkansas from another state. I have also been impressed with his dedication to excellence, care for his staff, and intentional concern for his clients. I reccomend him (and State Farm) to anyone looking for great service and fair pricing. Thanks, Justin and staff! Catherine Harrion"
"Thank you for taking the time to post a 5 star review, Catherine. You are a valued client!"
Rivas Wheatley
May 16, 2025
"A representative named David was very helpful and walked me through quotes, would highly recommend!"
"Rivas, thanks for leaving David a 5 star review. He has been an excellent addition to my staff. "
Leslee Urhahn
March 18, 2025
"Siena was absolutely on point! She responded quickly and efficiently with the information needed to make a decision. Adjusted communication to email to meet my schedule and offered options that saved me money!"
"Leslee, thank you for taking the time to leave Siena a 5 star review! We appreciate your business. "
Amalia B.
January 15, 2025
"Great agent and his team is incredible ! They’re always so nice and helpful!"
"Thank you for the kind words!"
Laura Ottaviano
December 16, 2024
"Mae is wonderful! I recently had an accident and totaled my car while insured under Justin Ray State Farm and had a wonderful experience getting my claim processed and paid. Though the entire process took some time (per usual), they were supportive and there for me through every step of the way. At this agency, I really appreciated my interactions with Mae, and would highly recommend working with her. She was patient, kind, and very responsive. I've done a lot of comparisons and I know that I'm getting the best rate and best customer service here."
"Laura, thank you so much for taking the time to leave Mae such a great review! We appreciate your business. "
Brenda Neal
July 26, 2024
"Although I dislike taking the time to shop my insurance, It certainly paid off to do so and Scott mde it easy and painless He was woderful to work with and a very pleasant young man."
"Thanks for taking the time to leave Scott a 5 star review! "
Samantha Horn
July 22, 2024
"Scott was amazing helping me throughout the whole insurance process . Very kind and never pushy. I really had a great experience and so greatful to switch to State farm!!! Thank u scott"
"Samantha, thank you for leaving Scott such a great review! We are thrilled to have you as our newest client. "
Robert Wiser
July 8, 2024
"Very patient. Got me the best rates! Would highly recommend."
"Robert, thanks for the great review and for your business!"
Mitchell B
July 3, 2024
"Scott was an incredible help throughout the entire process. As a first time homeowner, I really appreciated his patience and help with walking me through the process. I was especially grateful that he made sure I got the best deals possible and understood everything I was signing up for. He was also very personable and friendly, which made the whole thing much less stressful as well. Thank you, Scott!"
"Mitchell, thanks for taking the time to leave such a great review for Scott. We are thankful you chose us for your auto and home insurance. "